Grand Park Royal Cancun - All Inclusive

The room with a view was nice.. the resort was reasonable.. Adult pool area was nice.

The food was amazing, the staff was amazing, and the hotel itself was amazing. Amazing beach and pools.

Room was spacious with a beautiful view of the ocean. Staff were all lovely and friendly, the bartenders were great especially at the pool bars. Gregorio at the El Jardin snack bar was an incredible server!

I recently stayed at the hotel and wanted to share my thoughts. Overall, it was a pleasant experience, with great food and comfortable rooms. However, one significant drawback was the lack of available shade on the hotel grounds. The shortage of umbrellas made it incredibly challenging to find a shaded spot, which was quite disappointing, especially when trying to escape the sun. Despite this issue, the Italian restaurant stood out as a highlight, and the beach and sea views were truly wonderful. The air conditioning in my room could use improvement, as it struggled to keep the room cool during the hot nights. In the future, I hope the hotel addresses these concerns to ensure an even more enjoyable stay for guests.

The hotel is truly beautiful, and it looks like it's been recently renovated with a lot of care and attention to detail. Our room was wonderfully spacious and incredibly comfortable. We also really appreciated how it was perfectly cleaned every single day. The food throughout our stay was consistently delicious and fresh. A special highlight was the breakfast at your Italian restaurant; it was simply amazing! We really enjoyed every meal. What truly made our stay exceptional was the outstanding support we received from Sarah. Having her direct contact in case we had any questions or needed anything was such a thoughtful touch. Sarah was extremely supportive, went out of her way to share daily event details, and provided excellent hints to improve our stay. Her assistance truly enhanced our experience.